Roku Helpdesk

Get Quick Help From The Roku, Inc. Helpdesk

Roku is a streaming device that you can connect to your TV and watch different TV shows and movies from your favorite streaming platform. It does not charge any subscription fee, but you have to pay the relevant charges to use the services of paid streaming platforms like Netflix, Amazon Prime Video, Hotstar, etc. You can call the Roku live customer service phone number for any doubts, and the representative will guide you through your problem and provide the information.

How do I get in touch with Roku?

Get direct assistance from a live person by calling Roku, and you can dial the customer support phone number (408-556-9391) and choose the appropriate service from the IVR. Then, your call will get transferred to a live executive, and you can describe your issue with all the required details, and customer support will reply to you with the procedure to solve the query.

Other possible ways to get through Roku quickly: 

If there was any problem in connecting with customer support through the Roku phone number, then there are some other possible ways also available through which you can connect with a live person quickly. Following are mentioned all the available contact options to to reach out customer support:

  • Live chat - You can chat with a live person from customer support through the official website “” Get to the “Contact Us “ page and select the option to chat with customer support; then, you have to choose the preferred topic from the options for which you require assistance. Type your question and mention all the asked details, and within a few minutes, you will get a reply from customer support with the steps to solve your issue.
  • Email - If you need assistance regarding any security-related issue, then you can get a human on Roku through email. Write a brief description of your problem with all the required information, and you can also attach any document or image related to your problem and send it to “” from any email platform. 
  • Mailing address - While using any of the services, if you face any problem or find a glitch, then you can register your complaint by sending a mail to customer support along with your contact details. Afterward, an executive might contact you to help you with the issue. 

Following is the mailing address of Roku:
1701 Junction Court, Suite 100                                            
Fax Number - (408-364-1260)
San Jose, CA 95112

  • Office Address - Head to the office address of Roku to speak face-to-face with customer support. Get to the Roku helpdesk at the office and explain your problem to the executive with your account. Then, they will quickly assist you with your problem and provide a solution. The office address is given below:

1155 Coleman Avenue
San Jose, CA 95110

What are the reasons to call a Roku support representative?

Roku provides multiple services, and it is reasonable that you might face problems while using them. In this case, you can call the Roku customer service telephone number, and someone will contact you for assistance. Follow through the below points to learn about some of the basic reasons why you need to call customer support:

  • If you have any issues related to your account or password.
  • To set up your account or to know the process for device installation.
  • Suppose you receive a defective product and want to return or replace it.
  • You can report a scam or problem by calling the customer support representative.

What is the waiting time for Roku customer service?

The average waiting time to connect with Roku customer service is around 10 minutes, and during their busy hours, your call might even get on hold for a few hours. If you want to reach out quickly to customer support, then try to contact them during their opening hours around 5:30 p.m.

How do I contact Roku about a problem?

There are various mediums available through which you can talk to a live person, as you can call the customer support number, use the live chat method, send an email, and more. Once you connect with someone from Roku Customer Support, you can ask about your problem and get an instant response for your problem.

Does Roku have 24-hour customer support?

No, Roku does not have 24-hour customer support, but if you want to connect with a live person, then you have to contact them between 5:30 p.m. to 9:30 a.m. You can use the live chat method or call the contact number to speak with customer support. 
What is the 1 800 number for Roku customer service?

You can directly communicate with a live executive from customer support by calling their phone number (408-556-9391). To know about All Roku contacts, you can go to the official website, as there you will find different phone numbers for different services.

Roku Helpdesk Customer Service Contacts

Roku Helpdesk Email Support
Roku Helpdesk Call Center Support
(408) 556-9040
Roku Helpdesk Official Website

Social Media Support Contacts

Customer Reviews
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